Reference

Your Rights and Responsibilities at bom138

When you open an account with us, you agree to our terms. We've built these rules around your account security, fair play in our live tables and slots…

Account creation in secondsDANA, OVO, GoPay, QRIS depositsWithdrawal verification process24/7 support channelsYour dispute rights

Explore the Lobby Read FAQ

Our Terms Apply to All Members

bom138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

By creating your bom138 account, you accept these terms in full. Our terms cover account eligibility, deposit and withdrawal procedures, game rules, and dispute handling. Access to our platform depends on local law in your region; where local law permits, you may open an account and

1
play our live casino tables, slots, and sportsbook. We retain the right to suspend or close accounts that breach these terms—such as underage play, duplicate accounts, or use of payment methods not in your name. Withdrawals are processed after identity verification, which typically takes 1–3 business
2
days depending on your payment method (DANA, OVO, GoPay or QRIS). All terms are governed by the jurisdiction where bom138 operates, and any disputes will be handled through our support team first, followed by arbitration if needed.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Contact Us About Your Account Terms

Questions about our terms, your account rights, or how a rule applies to you? Our support team is here to clarify.

ACCOUNT SECURITY

How We Protect Your Account Under These Terms

Your account security and data privacy are central to our terms. We encrypt all login credentials and payment details using industry-standard SSL protocols.

Data Encryption

All login credentials, payment details and account history are encrypted and stored on secure servers. We do not share your data with third parties except payment processors and regulatory authorities where required by law.

Payment Verification

Every deposit and withdrawal is verified against your identity. DANA, OVO, GoPay and QRIS payments are checked to confirm they match your registered name and account details.

Withdrawal Security

Withdrawals are held for 1–3 business days during our verification process. We confirm your identity and check for unusual activity before releasing funds to your original payment method.

Cookie and Tracking

We use cookies to remember your login session, language preference and play history. You can manage cookies in your browser settings; disabling them may limit your ability to access the lobby.

Data Retention

We retain your account data for seven years after closure to meet local legal requirements and resolve disputes. You may request a copy of your data or ask for deletion where local law permits.

Account Changes

Want to update your email, payment method or personal details? Use the Account Settings page in your lobby, or email support with proof of identity. Changes take effect within one business day.

Terms and Conditions Questions Answered

Players in Makassar and across Indonesia often ask the same questions about our terms. Here are the answers to the queries we hear most, covering account creation, eligibility, deposits, withdrawals, and dispute resolution.

You must be at least 18 years old and the legal age of majority in your region to create an account. During registration, you confirm this by ticking the age-verification box. False information about your age is grounds for immediate account closure and forfeiture of funds.

No. Duplicate accounts are not permitted under our terms. If we detect multiple accounts linked to the same person, payment method or device, we will close all but one and may forfeit balances. One account per person, per household.

You can close your account anytime via Account Settings. If you want to pause play temporarily, contact support to deactivate your account for a set period. Closing your account does not delete your data; we retain it for seven years for legal compliance and dispute resolution.

Withdrawals are processed within 1–3 business days after identity verification. DANA, OVO, GoPay and QRIS transfers typically appear in your wallet within hours of our approval. Bank transfers may take longer depending on your bank's processing time.

Contact support with your account number, game type and the date of the round in question. Our team reviews your account history and live-table records. If we find an error, we'll correct your balance immediately. Unresolved disputes go to arbitration per our terms.

We use your email and phone only to send account alerts, withdrawal confirmations and game-round receipts. We do not sell your data. Marketing emails are opt-in; you can unsubscribe anytime in your Account Settings or by replying 'stop' to any message.

Our terms cover deposits and withdrawals via DANA, OVO, GoPay, QRIS and bank transfer. All payment methods must be registered to your name. Using someone else's payment method violates our terms and will result in account suspension and fund forfeiture.

Your Rights and Responsibilities at bom138

Contact Us About Your Account Terms

How We Protect Your Account Under These Terms

Data Encryption

Payment Verification

Withdrawal Security

Cookie and Tracking

Data Retention

Account Changes

Terms and Conditions Questions Answered

01 What is the minimum age to open a bom138 account?

02 Can I have more than one bom138 account?

03 What if I want to close my account or take a break?

04 How long does a withdrawal actually take?

05 What happens if there's a dispute over a game round or payout?

06 Do you use my personal data for marketing?

07 What payment methods are covered by these terms?

Related Pages